What 3 Words is an independent mapping system that provides a unique 3 word code for every 3 metre square on the planet.
We now offer the ability to add a What3Words code to your delivery instructions, to help ensure that your box is left in exactly the right spot for you every time. If you live in a rural address or in a location that could be difficult for our drivers to find, we would certainly recommend doing this to make sure your box is delivered safely.
To provide us with a What3Words code, you can head to the What3Words website and enter your address. You can then select the exact 3 metre square that you would like your box to be left in, which will confirm a 3-word code for your delivery location. You can also use the satellite map feature on the site to make sure you've got the correct spot.
You can then add this code to your delivery instructions - Please visit this FAQ: How do I update my safe place / delivery instructions?
If you have any trouble with this, please get in touch with our Customer Happiness Team.