We're so sorry you are having trouble finding your Oddbox!
If you live in London, or Southeast of England, or in the Midlands, your box will be delivered overnight from 7pm on your delivery day and will be with you by 7am the following morning.
If you live in our Northern delivery area, your box will arrive within a slightly different delivery window, from 9:30pm on your delivery day and will be with you by 8am the following morning.
We send out an email confirming delivery with a photo of your delivery and any additional notes from your driver. This may have made its way into your spam folder as this can sometimes happen. If you've not received this and/or if your delivery is still missing, please get in touch with our Customer Happiness Team.
We will credit your account with the value of the missing box and work towards making sure deliveries run smoothly going forward.