We are very sorry to hear you received some less-than-fresh produce!
The fruit and veg that we rescue should always be of the highest quality and delicious. In fact, all our boxes come with a freshness guarantee, so if this is ever not the case, please get in touch with our Customer Happiness Team so they can flag any issues appropriately and ensure you are compensated accurately.
Photos can help us better identify the issue, too, as we always pass this on for further investigation.