Sometimes, we may add a credit to your account if you experience issues as a gesture of apology.
When logged into your Oddbox account on a mobile device, your credit balance can be found at the bottom of the menu.
If you are logged into your Oddbox account using a laptop or desktop, you'll find your credit balance displayed on the left-hand side of the page
Don’t worry, you don’t need to do a thing to apply the credit - it will be deducted from your next order automatically!
If you are expecting a credit and it doesn't appear here, please get in touch with our Customer Happiness Team.