If your order is for any of our Fruit & Veg boxes or Veg only boxes*, when you log into your account within the ‘Manage Box’ tab, you'll see the option to swap items under the header Inside this box. This will be visible from 9:30pm 3 days prior to your cut-off time.
From here, if you click on the ‘Swap’ button on each item, you can action the swap by choosing among some other available items. When you swap an item, it will be marked in green as swapped. You can always amend your swaps (just be sure to finalise any changes before your cut-off time).
You can choose up to 3 items of the same variety. You can also swap Fruit for Veggies and vice versa.
Once all the swaps have been actioned, your order will be processed and downloaded at the cut-off time.
If you have any questions, you'll need to get in touch with our Customer Happiness Team.
*Pick-your-own isn’t available for the Fruit Booster box just yet - we are working on it.