PICK-YOUR-OWN BOXES
DELIVERY REGIONS & TIMINGS
WORKING WITH US
SUSTAINABILITY, ENVIRONMENT & ETHICS
- How do the new cooking pastes fight food waste?
- Is your produce locally sourced?
- What inspired Oddbox?
- What does being a B Corp mean?
- What COVID-19 safety measures have been put in place?
- What is your 'Do Good Report' and where can I find it?
BOXES & PACKAGING
ODDBOX CONTENT
- Bananas
- Is the produce in my Oddbox washed?
- I have allergies / dietary restrictions, is Oddbox suitable for me?
- Can I exclude entire food groups?
- Is your produce organic?
- Oddbox Recipes
SUBSCRIBING TO ODDBOX
- How much are your boxes?
- Can I try a one-off box first?
- What boxes are available?
- Do Oddbox offer referral rewards?
- How does an Oddbox subscription work?
- How often do you deliver boxes?
CHANGE MY ACCOUNT DETAILS
CHANGE MY DELIVERY DETAILS
- How do I organise having my key returned?
- What is What 3 Words and how will it help my delivery?
- How do I find a safe place for my order?
- How do I update my safe place / delivery instructions?
- Can I have an Oddbox delivered to my current address and another friend / family member?
- How do I change my delivery address?
UPDATE MY ODDBOX
- How do I reactivate my subscription?
- How do I update my skips?
- What's in my box this week?
- How do I remove an Add on?
- How do I unskip/restore a delivery?
- How do I skip a delivery?
MANAGE PAYMENTS & BILLINGS
REFER A FRIEND, GIFTS & DISCOUNTS
TROUBLESHOOTING & FEEDBACK
- I can’t log in to my new Oddbox account?
- I'm having issues with my account
- Billing Issues
- My Oddbox is missing
- How do I get in touch with Oddbox?
- I received some poor quality produce