What 3 Words is an independent mapping system that provides a unique 3 word code for every 3m square on the planet.
We now offer the ability to add a What 3 Word code to your delivery instructions, to help ensure that your box is left in exactly the right spot for you every time. If you live in a rural address or in a location that could be difficult for our drivers to find we would certainly recommend doing this to make sure your box is delivered safely.
To provide us a What3Words code you can head to their website at what3words.com and enter your address. You can then select the exact 3m square that you would like your box to be left in, which will confirm the 3 word code for your delivery location. You can also use the satellite map feature on the site to make sure you've got the correct spot.
You can then add this code to your delivery instructions by logging into our site and heading to the MY ACCOUNT section. Simply enter the code into the 'What 3 Words Address' box and click enter to confirm your new details.
If you have any trouble with this, please get in touch with our Customer Happiness Team at firstname.lastname@example.org and they will be happy to help.