If you have a fortnightly subscription and would like to change the weeks in which your box is delivered, you will need to swap your subscription. Have no fear, just follow the following steps:
- Log into your Oddbox Account.
- Head to the ‘My Subscriptions’ page where you will be able to see your current subscription.
- Click on the ‘Swap Box button. This will lead you to our box menu.
- Select the box size you want. If you want to keep your box size but just wish to change your delivery week just select your current box size. Make sure that you choose the correct frequency for your subscription as well.
- You will now be able to choose the next delivery night for your box. Pick the date that you would like your next box to be delivered on.
- Congrats! Your schedule has now been updated. You can confirm your new delivery schedule by heading to your ‘Manage Deliveries’ page.
If you do have any questions or issues with swapping your fortnightly schedule please get in touch with our customer happiness team at email@example.com.