If you have any further questions about your delivery, such as How do I find a safe space for my order or How the What 3 Words mapping system will help your delivery please head to the All About Delivery Section of our FAQs for plenty of helpful articles.
Your box will be delivered to your specified safe place at any time between 7pm on your delivery day and 7am the following morning. For example, if your delivery day is Monday, your box will be delivered between 7pm on Monday and 7am Tuesday morning*.
Unfortunately we cannot offer the option for you to choose your delivery day or timeframe. We deliver our boxes using the most carbon-efficient routes possible, meaning delivery times can change depending on the number of deliveries made in your area each week. However you will receive a real-time email confirming delivery of your Oddbox along with a photo of where your driver has left your box and any additional delivery notes.
If you'd like further information, please get in touch with our Customer Happiness Team here and we will be happy to help.
* For customers in the North of England, your box will arrive between 4:30pm on your delivery day and 7am the next morning. (Postcodes: BB, BD, BL, CH, CW, DN, FY, HD, HG, HX, L, LA, LL, LS, M, OL, PR, S, SK, ST, WA, WF, WN, YO).