Sometimes, we may add a credit to your account if we're unable to supply an item due to delays or produce issues.
You can view any credit in the 'Order/Payment History' section of your account. Credit will appear as a minus (i.e -£5) and it is deducted from your next order automatically.
If you are expecting a credit and it doesn't appear here, please get in touch using the 'Contact Us' link at the bottom of the page.