Sometimes, we may add a credit to your account if we're unable to supply an item due to delays or produce issues.
You can view any credit in the 'Delivery History' section of your account. Credit will appear as a minus (i.e -£5) and it is deducted from your next order automatically.
If you are expecting a credit and it doesn't appear here, please get in touch using the 'Contact Us' link at the bottom of the page