We're so sorry you are having trouble finding your Oddbox!
Your box will be delivered overnight on your delivery day and will be with you by 7am the following morning. For example, if your delivery day is Monday, your box will be delivered by 7am Tuesday morning.
We send out an email confirming delivery with a photo of your delivery and any additional notes from your driver. Please check your spam folder in case this email has ended up in there, if you've not received this please get in touch at firstname.lastname@example.org so we can help find your box.
If your delivery is still missing, we will credit your account with the value of the missing box and we'll help make sure deliveries run smoothly in future.