At the moment we will take your used boxes back to our packhouse to be recycled. All you need to do is ensure the box is dry, peel the tape off, flatten the box and leave it in the same spot that your delivery is left (preferably somewhere dry). Your driver can then collect these when delivering you new box.
While we are looking into how to make our boxes more sustainable and reusable in the future, we cannot currently reuse our boxes for delivery.
The main reason is that we cannot guarantee the box’s integrity or hygiene after each delivery especially as we would have to remove any labels affixed to each box that include personal information. If you do have any further questions, or think up a particularly fantastic use of your old boxes (rocket ships anyone?) we’d love for you to get in touch with us here.