You will receive a real-time email confirming delivery of your Oddbox along with a photo of where your driver has left your box and any additional delivery notes.
We deliver overnight between 7 pm and 7 am and our delivery weeks run from Wednesday-Tuesday. For example, if your delivery day is overnight on Thursday your box will be delivered between 7pm Thursday night and 7am on Friday morning.
Since we deliver overnight and cannot guarantee a delivery time, the drivers are informed not to buzz or ring post 9pm. If you are unsure of the safety of your delivery spot, or your building has entry only with a key/FOB/code, please mention BUZZ AT ANYTIME or CALL AT ANYTIME (followed by your contact no.) so the drivers will be alerted to do so without hesitation.
If you are in our Northern delivery area your box may arrive within a slightly wider delivery window, from 4:30pm to 7am. You can find out more about why this is the case here: Why is there a different delivery window for customers in the North?
If you'd like further information on other delivery options please get in touch with our customer happiness team at email@example.com